TapBrig
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TapBrig Docs
Set it up one step at a time.
Short guides for each part of TapBrig. Most take under five minutes.
Getting started
New to TapBrig? Start here.
What you just bought
2 min
Setting up, in order
3 min
Your 7-day free trial
3 min
Confirm your email address
2 min
Try it first with sample data
3 min
Find your way around
3 min
Add TapBrig to your home screen
2 min
Your business
Your business details
2 min
Opening hours
2 min
Branches: more than one location
3 min
Run more than one business
3 min
The AI
Teach the AI about your business
6 min
Ask it a test question
2 min
Letting the AI answer customers
2 min
What the AI can and cannot answer
4 min
Your catalogue, and its public page
5 min
Shape how the AI talks
5 min
Import your catalogue from a spreadsheet
4 min
Digital card
Build your digital card
6 min
Publish it and share the link
2 min
Collect enquiries from your card
3 min
QR code and contact file
3 min
Your card in Apple Wallet and Google Wallet
3 min
The AI chat on your card
3 min
Cards for your whole team
4 min
Website chat
Create your website chat
3 min
Put it on your website
5 min
Ask for details before the chat starts
3 min
Colours, position and the TapBrig badge
3 min
WhatsApp
Connect your WhatsApp number
8 min
Auto-reply, or suggest a reply
3 min
Message templates
6 min
Who can use which number
3 min
Add, switch or disconnect a number
3 min
Follow up before the 24-hour window closes
3 min
What Meta charges for WhatsApp
4 min
Bookings
When you are available
3 min
What people can book
3 min
Your booking page
2 min
Confirm, move or cancel a booking
3 min
When customers ask the AI to book
2 min
Inbox and contacts
Every conversation in one inbox
4 min
Taking over a conversation
2 min
Contacts and leads
4 min
Owner and assigned teammates
2 min
End or reopen a conversation
2 min
Import contacts
3 min
Merge duplicate contacts
2 min
Mark a lead won or lost
2 min
Analytics
Your analytics, report by report
4 min
Team and account
Invite your team
2 min
Roles and permissions
4 min
Your profile
1 min
Notifications: email and this device
3 min
Sign-in, password and security
2 min
Join a business you work for
2 min
Billing
Your plan and your bill
4 min
AI usage, credits and overage
4 min
Buy extra AI credits
2 min
Extra seats, numbers and website chats
3 min
If a payment fails
2 min