The receptionist who never leaves the front desk.
TapBrig is an AI receptionist on WhatsApp that answers bookings, prices and service questions instantly — day or night. It sends your booking page so clients pick their own slot, and only interrupts your team when it truly needs to.
The daily reality
If you run in salons & clinics, some of this probably sounds familiar:
- Your reception can't reply to messages while they're treating a client — so enquiries pile up unanswered.
- After-hours "got any slots this Saturday?" messages sit until morning — and by then they've booked somewhere else.
- Clients who want to book wait for someone to message back with times — and many don't wait.
- The same questions — prices, opening hours, what a treatment includes — get asked over and over.
How TapBrig helps
An AI receptionist that never misses a message
It answers booking, pricing and service questions instantly, 24/7 — even when every chair is full and long after you've closed for the night.
Clients book their own slots
The AI sends your booking page, clients pick an open time, and each booking arrives for you to confirm — or confirms itself if you turn that on. Changes of plan go to your team.
Every booking in one place
Bookings land in your Appointments list, you're emailed each new one, and they show up in your Google Calendar once it's connected.
Answers "how much for X" from your price list
It quotes straight from the price list you give it — and you decide exactly what it's allowed to quote and what it should leave to your team.
Escalates when it should
Sensitive medical questions, complaints or anything outside its remit go straight to your team, with the conversation attached.
Speaks your customers' language
It replies in English, Malay, Chinese, Thai or Vietnamese, matching whichever the customer wrote in — no awkward language mismatch.
A typical conversation
An illustrative example — the AI answers from your own listings, prices, services and live availability.
Why TapBrig for salons & clinics
- Lives on WhatsApp — where your clients already message you — plus your website chat widget and a scannable AI card for the front desk.
- Answers in English, Malay, Chinese, Thai or Vietnamese, matching the customer automatically.
- You stay in control of what it can and can't quote or promise — keep it from pricing sensitive treatments or giving medical advice.
- Clients book themselves from your booking page, and bookings show up in your Google Calendar once it's connected.
- Hands off to your team the moment something needs a human — a complaint, a sensitive case, an unusual request.
- Billed in your local currency, with pricing built for a single salon or clinic — not an enterprise.
Frequently asked questions
Can clients book through it?
Will it quote prices automatically — and can we stop it from quoting certain things?
Which languages does it speak?
Does a human take over for sensitive cases?
Put an AI on every enquiry
Start free in minutes — no credit card, no setup call required. Or talk to us about what it would look like for your team.
More for your industry
TapBrig for Property Agents
Listing enquiries arrive at all hours and the fastest reply wins the lead. TapBrig's AI answers every enquiry instantly, qualifies budget and financing, sends your booking page for viewings, and hands the serious buyers to you.
ReadTapBrig for Agencies
Most agency enquiries are the wrong fit, and sorting them eats the most expensive hours in the business. TapBrig's AI qualifies budget, scope and timeline first, then sends the good ones your booking page.
Read