The receptionist who never leaves the front desk.
TapBrig is an AI receptionist on WhatsApp that answers bookings, prices and service questions instantly — day or night. It books appointments, reschedules, sends reminders, and only interrupts your team when it truly needs to.
The daily reality
If you run in salons & clinics, some of this probably sounds familiar:
- Your reception can't reply to messages while they're treating a client — so enquiries pile up unanswered.
- After-hours "got any slots this Saturday?" messages sit until morning — and by then they've booked somewhere else.
- No-shows and last-minute reschedules leave gaps in the day that are hard to fill.
- The same questions — prices, opening hours, what a treatment includes — get asked over and over.
How TapBrig helps
An AI receptionist that never misses a message
It answers booking, pricing and service questions instantly, 24/7 — even when every chair is full and long after you've closed for the night.
Books and reschedules appointments
Customers pick a time, the AI books it into your calendar, and when plans change it handles the reschedule without tying up your front desk.
Sends day-before reminders
A friendly reminder the day before each appointment cuts the no-shows that quietly cost you a full chair.
Answers "how much for X" from your price list
It quotes straight from the price list you give it — and you decide exactly what it's allowed to quote and what it should leave to your team.
Escalates when it should
Sensitive medical questions, complaints or anything outside its remit go straight to your team, with the conversation attached.
Speaks your customers' language
It replies in English, Bahasa Melayu, Mandarin and Tamil, matching whoever is writing — no awkward language mismatch.
A typical conversation
An illustrative example — the AI answers from your own listings, prices, services and live availability.
Why TapBrig for salons & clinics
- Lives on WhatsApp — where your clients already message you — plus your website chat widget and a scannable AI card for the front desk.
- Answers in English, Bahasa Melayu, Mandarin and Tamil, matching whoever's writing.
- You stay in control of what it can and can't quote or promise — keep it from pricing sensitive treatments or giving medical advice.
- Books into your calendar and sends day-before reminders to cut no-shows.
- Hands off to your team the moment something needs a human — a complaint, a sensitive case, an unusual request.
- Local MYR and SGD pricing for salons and clinics across Malaysia and Singapore.
Frequently asked questions
Does it book into our calendar?
Can it reschedule and send reminders?
Will it quote prices automatically — and can we stop it from quoting certain things?
Which languages does it speak?
Does a human take over for sensitive cases?
Put an AI on every enquiry
TapBrig is in beta and opening access in stages. Join the waitlist and we'll email you the moment registration opens — or talk to us about what it would look like for your team.