TapBrig
Start free
AI customer engagement platform

One AI brain.
Every customer conversation.

TapBrig turns your digital name card, WhatsApp, and website chat into AI-powered conversations that capture leads, answer instantly, and get appointments booked — 24/7.

Start free See pricing
7-day free trial. No credit card required.
TapBrig inbox: the AI handling a WhatsApp chat on auto-reply, lead captured
The same conversation on a phone
Before · after

From this. To this.

The same three customers. The same three messages. One inbox without TapBrig — and with.

Without TapBrig
3 apps · 3 inboxes · 1 you
With TapBrig
1 inbox · 1 AI brain · always on
DK
Daniel Keller
4h ago

"Do you take on 8-week brand sprints?"

Unread
DK
Daniel Keller
9s ago

AI replied: "Yes — sprints from $2,800. Book a discovery call?"

Answered & awaiting
SP
Sofia Petrova
11h ago

"Any slots open Saturday 3pm?"

Unread
SP
Sofia Petrova
4m ago

Booked on your page: Sat 22 Mar · 3:00 PM.

Booking request
MO
Marcus Obi
Yesterday

"What's your consult fee?"

Customer went elsewhere
MO
Marcus Obi
2m ago · 11:42 PM

AI replied: "$120 for the 60-min initial. Discovery call free."

Replied after hours
9swas ~4h
Average first reply
1was 3 apps
Unified inbox
24/7was 9–6
Booking hours
How it works

Set up in minutes. Working in hours.

No engineers, no migrations. Three steps to a smarter inbox.

01

Train your AI

Upload docs, PDFs, and FAQs. Paste your website. The AI reads your business in minutes.

service-list-2026.pdf
yourbrand.my
24 FAQs
02

Pick your channels

Cards, WhatsApp, WebChat — or all three. Toggle them on, swap them around, scale at your own pace.

Cards WhatsAppWebChat
03

Convert conversations

Leads land in your CRM. Bookings sync to your calendar. The AI hands you the warm ones.

New lead · Marcus Obi
booked a discovery call · Sat 3pm
Products

Three channels, one platform.

Mix and match, or get them all. The same AI brain learns once and shows up everywhere.

TapBrig Cards

AI Digital Name Card

A name card that doesn't just hand over your number — it qualifies the lead, sends your booking page, and replies in your voice.

  • QR or link sharing, no app required
  • AI-powered follow-ups in your tone
  • CRM-ready lead capture
Learn more
TapBrig WhatsApp

Auto-reply & unified inbox

Plugs into WhatsApp Business so the right reply lands in seconds. Hand off to your team when it actually needs you.

  • Official Business API
  • Smart hand-off & team assignment
  • Message templates for what you send often
Learn more
TapBrig WebChat

AI chat widget for your site

One line of code your developer pastes once. The AI knows your prices, hours, and how you actually speak.

  • Your colour, logo & tone
  • Lead capture mid-conversation
  • Multi-language replies, automatic
Learn more
All-In-One

Already using more than one?
Get All-In-One.

One inbox for every channel. One AI brain trained once. One bill, with the math doing you a favour. Customers don't notice — your team finally can.

Explore All-In-One Talk to sales
The math, Standard plans
  • Cards StandardRM 79/mo
  • WhatsApp StandardRM 149/mo
  • WebChat StandardRM 129/mo
Three StandardsRM 357/mo
All-In-One StandardRM 299/mo
Save RM 58/mo · RM 696/yr
Conversation

The AI that connects like a human.

Most chatbots sound like chatbots. TapBrig reads tone, switches languages mid-sentence, and remembers who someone is the second time they message — the way a good shopfront teammate would.

Tone Language Memory Warmth
Conversation lab · live
Your business
SL
Samuel LawsonReturning · visit #3
Brand sprint enquiry · last spoke 12 May
Hi! Is the brand sprint still $2,800? Launching in June, need a full kit.
Sarah · 09:14
Recognized · returning
Hi Sarah, welcome back! Yes — still $2,800 for a 6-week sprint, same scope as your March kickoff. Want to lock the June slot?
AI · 09:14
Omg you remembered 😭 the team loved the last brief. Yes please. Oh — we might need a landing page too. Possible?
Sarah · 09:15
Mirrored warmth
Of course! ✨ Adding a landing-page module — $800 (4 days, 2 revisions). Total $3,600, no admin fee for the add-on. Want me to send the SOW now?
AI · 09:15
Yes please. Btw, is the team free for a quick kickoff call this week?
Sarah · 09:16
Remembered · Handed off
Alex has blocked Thu 3:00–3:30pm and is happy to jump on — they wanted to follow up on the analytics question from last time 😄. SOW and calendar invite are in your inbox. See you Thursday!
AI · 09:16
Sarah is typing
Replies in seconds Booking auto-synced
6 turns · 0 hand-offs needed

Reads the room

Tone mirroring · enthusiasm scaling

Crisp emails get crisp replies. Voice-notes with three exclamation marks get matched energy. The AI scales its register — formal, friendly, hyped — to whoever is in the chat.

Formal
Friendly
Hyped

Speaks your customer's language

Auto-detects · code-switches mid-sentence

Hello!¡Hola!你好!Bonjour!Hello!

The AI reads the language your customer wrote in — English, Malay, Chinese, Thai or Vietnamese — and replies in that same language, automatically, with no per-language setup. It doesn't translate; it answers natively, with the same warmth and nuance. Prefer everyone answered in one language? Lock it to your choice.

Auto-detectReply in kindOr lock to one language

Remembers like a friend

Contact-aware · across every channel

+ Memory

Returning visitors don't start from scratch. The AI calls back to what they asked last time and the language they used.

  • 12 AprBooked brand audit · 2-day engagement
  • 12 MayAsked about retainer · prefers Spanish
  • TodayBrand sprint June · $2,800 + landing page
Generic chatbotSounds like a robot
Hi, what's the price for a brand refresh?
Hello! I am a virtual assistant. Could you please specify the type of service package you are inquiring about? Our options include:
1. Package A · 2. Package B · 3. Package C
TapBrigSounds like a person
Hi, what's the price for a brand refresh?
Hi Sarah! Still $2,800 — same as your March kickoff, includes 2 revisions 😉. What day were you thinking?
Tone aware
Mirrors customer energy — formal, friendly, or hyped.
Five languages
English, Malay, Chinese, Thai and Vietnamese — it answers in whichever one each message is written in.
Memory across sessions
Recognises returning customers and last conversations.
Hand-off ready
Escalates to a teammate the moment a human reply is needed.
Use cases

Built for businesses that book and follow up.

If your day runs on enquiries, quotes, and appointments — TapBrig answers, qualifies, and books while you're with the customer in front of you.

Professional services

Consultants, agencies, and freelancers. Qualify briefs, book discovery calls, and reply with the right case study automatically.

TapBrig for agencies

Property & real estate

Send listing brochures, pre-qualify budgets, and send your booking page for viewings — across every enquiry you get from portals, ads, or DMs.

TapBrig for property agents

Health & wellness

Clinics, salons, gyms, therapists. Send your booking page, share intake forms, and answer "what does that treatment cost?" in seconds.

TapBrig for salons & clinics

Education & training

Tuition centres, course providers, bootcamps. Answer course questions, send info-packs, and book trial classes around the clock.

Talk to us
Pricing

7 days free. Then one price per workspace.

Every plan covers its seats — no per-seat stacking. Pick one channel or bundle all three. Billed in MYR, monthly or annually.

7 days free · no card

Start with every feature unlocked.

The trial connects a real WhatsApp number alongside the app you already use — so your AI answers real customers, not a test line.

Not ready to buy? You keep what you built. Your digital card stays live and your contacts stay yours, free, for good.

Start the trial One trial per account

Cards

AI digital name card that answers for you.

fromRM 79/mo
per workspace · excludes SST

WhatsApp

Auto-reply and one unified inbox.

fromRM 149/mo
per workspace · excludes SST

WebChat

A chat widget that knows your site cold.

fromRM 129/mo
per workspace · excludes SST

All-In-One

All three channels, one AI brain. Save up to ~30%.

fromRM 299/mo
per workspace · excludes SST

All prices exclude SST where applicable.

Compare all plans
FAQ

Questions, answered.

Can't find what you're looking for? Talk to us — real humans, fast replies.

Further reading
What's the difference between the three products?
Cards is your AI digital name card — a link that answers everyone who opens it. WhatsApp plugs into the official Business API to auto-reply DMs from one inbox. WebChat is a chat widget you paste on your site. Behind all three sits the same AI brain, so it learns once and shows up wherever you turn it on.
Can I start with one product and add more later?
Yes. Most teams start with one channel — usually WhatsApp — and add the others as their needs grow. When you turn on a second channel, the AI keeps the same training and tone. When you have all three, switch to All-In-One and stop paying for them separately.
Do I need technical skills to set this up?
No. Most customers go live in under an afternoon. You upload your docs and PDFs, paste your website, and confirm a few FAQs. WhatsApp setup needs an official Business API connection — we walk you through it. For WebChat, a developer needs to paste a one-line snippet on your site.
What languages does the AI support?
It detects the language of each incoming message and replies in that same language — English, Malay, Chinese, Thai or Vietnamese — automatically, with no per-language setup. If someone DMs in Malay, the reply comes back in Malay. You can also lock it to one language if you'd rather everyone was answered the same way.
How does AI credit billing work?
Each plan includes a monthly allowance of AI credits. One credit is one AI reply, on any channel — and a reply to a visitor always costs one credit however much they sent. Unused credits don't roll over. If you hit your allowance we tell you well before, and you can top up or upgrade; we never throttle silently.
Is my customer data secure?
Yes. Data is encrypted in transit and at rest, and never used to train shared models. You can ask for a copy of your data, or have it deleted, at any time. We align with the data-protection law that applies to you — including PDPA and PDPC. Full security pack and DPA available on request.

Start having better customer conversations today.

7 days free. No credit card. Ten minutes from sign-up to first AI reply.

Start free Talk to sales